Legal

Terms

Last updated: September 13, 2026

Using ONCE

ONCE provides workspace tools for law firms and is operated by Once Process Automation LLC. You may register and create a firm workspace or join a firm through an authorized invitation. You are responsible for the information you provide and for using the service only within your authorized access. Access is granted at ONCE's discretion and may be revoked. These terms govern use of ONCE; an executed agreement between your firm and ONCE supersedes these terms where they conflict.

Demonstration data

Demonstration workspaces use synthetic, fictional data. Do not enter protected health information or confidential client information into a demonstration workspace.

Acceptable use

You agree to use ONCE only for lawful firm purposes, to respect access controls, and not to attempt to access other firms' information or circumvent permissions.

AI output

ONCE may generate analysis using AI. AI-generated analysis should be reviewed by qualified legal or medical professionals before reliance. ONCE does not guarantee case outcomes, legal results, deadlines, or medical conclusions. See our AI Use page.

No warranty

ONCE is provided "as is" without warranties of any kind. Security, privacy, retention, and data-processing commitments are governed only by an executed agreement. See Security and Privacy.

Contact

For terms questions or account help, visit ONCE Support.